Request early access

Early access The assistant inside Xulari Shop OS

Xulari drafts.
A person approves.

Help with the words around every car: service notes, replies and customer updates, in English and Spanish. Nothing reaches a customer until someone on your team reads it and presses Send.

Request early access See how it works
  • Voice notes
  • Card photos
  • English + Spanish
  • A person approves
Illustration: a phone records a voice note and a photo of a card is taken. Both flow into a draft card with English and Spanish versions, waiting for a green Approve button. In night view the scene glows under a moon and stars. DRAFT EN ES Approve
Sparkplug™, a friendly spark plug robot in white and spruce green, waving and holding a wrench
Your shop's helper

Meet Sparkplug™

Your shop's helper, built into Xulari.

Sparkplug™ is the friendly face of Xulari. Ask him anything about how Xulari works for your shop, and he'll walk you through getting set up.

  • Answers your questions about Xulari, in English or Spanish
  • Guides your setup, one step at a time
  • Runs on private AI. Your shop's data never trains public models.

Chat with SparkplugHe'll ask for your name and email first, so a person can follow up.

Part of Xulari Shop OS: the board, customer updates and owner reports for independent auto repair.

How it works

Talk. Snap. Approve.

The assistant works on the job your team already keeps on the board. Every draft waits for a person. Each step is marked so you know what you can use today.

  1. Coming soon

    Talk

    A technician records a voice note at the car. It becomes a draft service note that staff edit and save to the job. Voice notes stay with your staff and never go to the customer.

  2. Coming soon

    Snap

    A photo of an insurance or registration card becomes fields to confirm. A person checks each one before it is saved.

  3. Drafts live today

    Approve

    Replies to customers wait as drafts until a person approves them. Sending them by text is coming soon.

Example

What a draft looks like

A sample reply for a fictional customer. Try the button: nothing is sent from this page.

Draft reply · Rosa M. · prefers Spanish

Hola Rosa, revisamos su Civic. Las pastillas delanteras están a 3 mm y los discos rayados. Le recomendamos cambiar ambos. ¿Le enviamos el presupuesto?

Hi Rosa, we checked your Civic. The front pads are at 3 mm and the rotors are scored. We recommend replacing both. Shall we send you the estimate?

Waiting for a person. Nothing has been sent.

Live today in Xulari Shop OS

The approval rule is already built in.

The assistant is built on how Xulari already works: people decide, the system keeps the record.

  • Drafts never send themselvesA reply to a customer waits as a draft until a person presses Send.
  • Complaints reach a personYour team logs a complaint, refund or discount request as an escalation, and a person decides. Nothing answers the customer on its own.
  • The right person decidesAdvisor, manager or owner, depending on the amount. Every decision needs a reason and is logged.
  • English and SpanishEvery screen in both languages. Customer texts in their own language are coming soon. Coming soon

Owner reports

Every decision shows up in your reports.

Drafts, approvals and escalations are events on the job, so the owner view counts them with no extra typing.

  • Time waiting on a yesHow long cars wait for the customer's OK, and how often customers say yes.
  • Escalations, measuredHow many came in, how fast someone decided, and which ones ran past their response time, by location and technician.
  • Tips from your numbersPlain-language suggestions, each with the number behind it.
  • Owner only. Export anytime.Reports stay in the owner's account, and every one downloads as a spreadsheet.
See the owner reports on xulari.com
Sample owner report for a fictional shop Sample data. Median hours a car spends in each stage this week: checked in 0.4, diagnosing 1.1, waiting on your OK 3.2 (flagged as the longest wait), waiting on parts 2.6, in work 2.2, ready 0.9. Approvals: 34 of 41 said yes. Cars out per day, Monday to Saturday: 6, 7, 5, 8, 7, 5. This week at Northside SAMPLE DATA Median hours in each stage Checked in0.4 Diagnosing1.1 Waiting on your OK3.2 Waiting on parts2.6 In work2.2 Ready0.9 LONGEST WAIT 83% 34 of 41 said yes Approvals this week Cars out per day MTWTFS

Your data

Your shop's records stay yours.

  • Never trains public modelsYour shop's records never train public or third-party AI models. We use them to prepare your drafts and to improve Xulari's own features and AI models, as our Privacy Policy explains.
  • Voice notes stay with your staffWhen voice notes arrive, recordings are handled as personal data and never shown to customers.
  • Export anytimeTake your records without opening a ticket.

Read the privacy policy

Book a demo

See it with one of your cars.

We'll show you the board, the customer side, the owner reports and how drafts are approved, using sample data. Founding shops get each new assistant step first.

Book a demo on xulari.com

Prefer email? hello@xulari.com

Questions owners ask

Does it send anything on its own?

No. Every draft waits for someone on your team. Replies to customers go out only when a person presses Send.

Can I use voice notes and card photos today?

Not yet. Both are coming soon, and founding shops get them first. Drafted replies, escalations and English and Spanish screens work today in Xulari Shop OS; sending customer texts is coming soon.

Is it a separate product?

No. Xulari.ai is the assistant inside Xulari Shop OS. It works on the same jobs, the same board and the same owner reports.

Does my shop's data train AI models?

Your shop's records never train public or third-party AI models. We use them to prepare your drafts and to improve Xulari's own features and AI models, as our Privacy Policy explains.

Does it work in Spanish?

Yes. Every screen works in English and Spanish. Customer texts in their own language are coming soon.